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We believe in a responsible, common sense approach with a "find a way" attitude. Our Account Executives have the ability to build relationships and openly communicate with fulfillment partners, ensuring a personal aspect to closing loans.
No one at Stearns is “off limits” if you need us!
Brokers can speak directly to our underwriters who are located in 8 Regional Operations Centers, ensuring that they know your local market.
Our Account Executives work hand-in-hand with a dedicated Account Manager.
Our Operations and Sales goals are aligned, reinforcing our desire to be your partner on every level.
8 Operations / Fulfillment Centers from Coast-to-Coast
Our Regional Operations and Underwriting model achieves the perfect balance between local expertise and a compliant repeatable process – this means our underwriters know your market. We have the ability to overflow capacity to various sites, if necessary
to maintain consistent turn times. We have direct connections to all agencies (GSEs) with very few overlays. With more than 230+ Underwriters nationwide, we are committed to timely execution. We also prioritize purchase transactions to meet our customers’ needs. Our underwriting footprint allows us to meet critical deadlines in order to provide a great customer experience.
“During my tenure I have personally had a direct impact on process change within my Fulfillment Center as well as initiatives on the National level. This speaks to an open minded attitude which is designed to continuously improve our delivery, product line and resulting customer experience. I can tell you that it works!”
- Chris, Account Executive